Our expert technicians ensure your internet is installed perfectly the first time. From planning to testing, we handle everything.
Step-by-step process for residential installation
Book a convenient 2-hour window for our technician visit
Everything you need to know for a smooth installation
Common questions about the installation process
Residential installations typically take 1-2 hours. Business installations can take 2-6 hours depending on complexity.
Yes, an adult (18+) must be present during the entire installation to provide access and approve equipment placement.
You can reschedule up to 24 hours before your appointment without any fees through your account portal or by calling support.
Standard installation is free for most plans. Custom installations or additional work may incur charges which will be discussed beforehand.
Typically includes a wireless antenna (if needed), modem, WiFi 6 router, and all necessary cables. Business installations may include additional networking equipment.
Professional installation is recommended for optimal performance, but self-install kits are available for tech-savvy customers in certain areas.
Schedule your professional installation today. Most appointments available within 48 hours.