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Chat with our support team now
(415) 892-7711
support@webperception.com
Learn how to diagnose and fix slow connection issues
Step-by-step instructions for setting up your equipment
Fix intermittent disconnections and stability issues
Change your credit card or billing information
Configure port forwarding for gaming and servers
Improve your WiFi coverage and performance
Our plans offer speeds from 100 Mbps to 1 Gbps, with no throttling during peak hours. Actual speeds depend on your plan and location.
No! All WebPerception plans come with truly unlimited data. Stream, game, and work without worrying about overage fees.
Most installations are completed within 3-5 business days. Our technicians handle everything, including equipment setup and optimization.
No long-term contracts required! We offer month-to-month service with the freedom to change or cancel anytime.
We provide all necessary equipment including a wireless receiver and WiFi router. Professional installation is included.
Our network maintains 99.9% uptime with weather-resistant technology that works through rain, fog, and wind.
Current service health across all regions
Operational
Operational
Operational
Operational
Our local support team in Novato is ready to assist you with any questions or concerns.